Last Updated: September 2026
TrustyBuzz (“TrustyBuzz”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, customers, and users of our products and services.
This Privacy Policy explains what information we collect, how we collect and use it, when we may share it, how we protect it, and the choices you may have regarding your personal information.
This Privacy Policy applies to https://trustybuzz.com, including pages, services, features, and other online services operated by TrustyBuzz.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
If you have questions about this Privacy Policy, please contact us at marketing@trustybuzz.com.
1. Information We Collect
We may collect information that you voluntarily provide when you visit our website, contact us, create an account, place an order, request support, or use our services.
This may include:
- Name
- Email address
- Telephone number
- Billing information
- Business information
- Account information
- Order and transaction details
- Information included in customer support requests
- Other information you voluntarily provide to us
We may also automatically collect certain technical and usage information when you access our website.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- General website usage information
We use this information to operate, secure, maintain, and improve our website and services.
2. Cookies and Similar Technologies
TrustyBuzz may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and provide a better user experience.
Cookies are small data files stored on your device when you visit a website.
We may use cookies for:
Essential Functions
These cookies help our website function properly and may support account access, checkout functionality, security, and other essential features.
Authentication and Security
Cookies may help us recognize authenticated users, protect accounts, prevent unauthorized activity, and maintain website security.
Preferences
Cookies may remember certain settings and preferences to make your experience more convenient.
Analytics
We may use analytics tools to understand how visitors interact with our website, including which pages are visited and how visitors navigate our website.
Managing Cookies
Most web browsers allow you to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
3. How We Use Your Information
TrustyBuzz may use collected information for legitimate business purposes, including:
- Processing and fulfilling orders.
- Providing requested products and services.
- Responding to enquiries and customer support requests.
- Communicating with customers regarding orders and services.
- Managing customer accounts.
- Improving our website and services.
- Understanding website usage and performance.
- Detecting and preventing fraud, abuse, or unauthorized activity.
- Protecting the security of our website and systems.
- Complying with applicable legal and regulatory obligations.
We will not knowingly use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Third-Party Service Providers
TrustyBuzz may work with third-party service providers that assist us with operating our website and delivering our services.
These providers may include:
- Payment processors
- Website hosting providers
- Analytics providers
- Email and communication providers
- Customer support services
- Security providers
- Technology and infrastructure providers
We may share information with these providers when reasonably necessary for them to perform services on our behalf or complete your requests.
Third-party service providers may have their own privacy policies and terms. We recommend reviewing their policies before providing information directly to them.
5. Payment Information
Payments made through TrustyBuzz may be processed by third-party payment providers.
Depending on the payment method selected, your payment information may be collected and processed directly by the applicable payment provider.
TrustyBuzz may receive limited payment-related information, such as transaction status, payment confirmation, order details, or other information necessary to manage your purchase.
Where payment processing is handled by a third-party payment provider, TrustyBuzz does not intend to store complete payment card details on its own systems.
6. Aggregated and Non-Personal Information
We may collect, use, and share aggregated, anonymized, or otherwise non-identifying information for legitimate business purposes.
This may include information relating to website usage, service performance, traffic patterns, and general trends.
Where information has been anonymized so that it can no longer reasonably identify an individual, it may be used in accordance with applicable law.
7. Business Transfers
If TrustyBuzz is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information associated with customers or users may be transferred as part of that transaction.
Where required by applicable law, appropriate notice will be provided regarding significant changes involving personal information.
8. Legal Requirements and Investigations
TrustyBuzz may access, preserve, use, or disclose information where we reasonably believe this is necessary to:
- Comply with applicable laws or regulations.
- Respond to lawful requests from government authorities.
- Comply with court orders or legal processes.
- Investigate suspected fraud or unauthorized activity.
- Protect the rights, property, and safety of TrustyBuzz, our customers, users, or others.
- Enforce our terms, policies, or agreements.
- Prevent or investigate potentially unlawful activity.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
TrustyBuzz does not control third-party websites and is not responsible for their content, security, or privacy practices.
We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information.
10. Social Media and Third-Party Platforms
TrustyBuzz may provide links or integrations to social media platforms and other third-party services.
If you interact with these platforms, those companies may collect and process information according to their own privacy policies and terms.
TrustyBuzz does not control the privacy practices of independent third-party platforms.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services.
- Maintain customer and transaction records.
- Process payments and accounting records.
- Resolve disputes.
- Prevent fraud or abuse.
- Enforce agreements.
- Comply with legal obligations.
The length of time information is retained may depend on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
12. Account Termination
If you have an account with TrustyBuzz, you may request that your account be closed.
Following account closure, we may retain certain information where reasonably necessary for legal compliance, fraud prevention, dispute resolution, accounting, recordkeeping, or other legitimate business purposes.
13. Children’s Privacy
TrustyBuzz’s website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.
If you believe that a child has provided personal information to TrustyBuzz without appropriate consent, please contact us.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to address the situation in accordance with applicable law.
14. Data Security
TrustyBuzz uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials used to access your TrustyBuzz account.
15. Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information.
These rights may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of personal information where legally applicable.
- Requesting restriction of certain processing activities.
- Objecting to certain uses of your information.
- Withdrawing consent where processing is based on consent.
- Requesting information about how your personal information is processed.
To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
16. International Data Transfers
TrustyBuzz may use service providers located in countries other than your country of residence.
As a result, your personal information may be transferred to or processed in other countries.
Where required by applicable law, we will take reasonable measures to ensure appropriate safeguards are used when personal information is transferred internationally.
17. Privacy Policy Changes
TrustyBuzz may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
Where required by law, we may provide additional notice regarding significant changes.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how TrustyBuzz handles personal information, please contact us:
TrustyBuzz — Privacy
Website: https://trustybuzz.com
Privacy / General Enquiries:
marketing@trustybuzz.com
Customer Support:
support@trustybuzz.com
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
