Welcome to TrustyBuzz. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the TrustyBuzz website, https://trustybuzz.com, and any products or services made available through the website.
By accessing our website, creating an account, placing an order, or using any TrustyBuzz service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.
Please read these Terms carefully before using TrustyBuzz.
1. About TrustyBuzz
TrustyBuzz provides digital marketing and online reputation-related services to individuals and businesses.
Our services may include digital marketing, reputation management, social media-related services, and other digital services described on our website.
TrustyBuzz reserves the right to introduce new services, modify existing services, or discontinue services at any time.
2. Eligibility
By using TrustyBuzz, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide to us is accurate and complete.
- You will use our website and services only for lawful purposes.
- You will comply with these Terms and all applicable laws and regulations.
If you are purchasing services on behalf of a business or organization, you confirm that you have the authority to act on behalf of that business or organization.
3. Website Use
You agree to use the TrustyBuzz website responsibly and only for lawful purposes.
You must not:
- Use the website for fraudulent, unlawful, or deceptive activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our website.
- Upload malicious software, viruses, or harmful code.
- Attempt to disrupt or overload our website.
- Copy, reproduce, modify, or distribute website content without permission.
- Use our services in a manner that violates applicable laws or third-party platform rules.
- Misrepresent your identity or relationship with a business or organization.
TrustyBuzz reserves the right to suspend or terminate access where we reasonably believe these Terms have been violated.
4. Orders and Services
When you place an order through TrustyBuzz, you are requesting the specific service or package described on the relevant product or service page.
Before completing an order, you are responsible for reviewing:
- The service description.
- Package details.
- Quantity of services.
- Pricing.
- Any applicable delivery information.
- Any applicable terms, limitations, or guarantees.
An order may be subject to acceptance by TrustyBuzz.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where an order appears fraudulent, contains inaccurate information, cannot reasonably be fulfilled, or may violate applicable laws or platform policies.
5. Customer Information
You are responsible for providing accurate information required to fulfill your order.
Depending on the service purchased, this may include business information, website addresses, social media URLs, profile URLs, contact information, or other service-related details.
If incorrect or incomplete information is provided, TrustyBuzz may be unable to deliver the service as intended.
TrustyBuzz is not responsible for delays or service issues caused by inaccurate, incomplete, or outdated information supplied by the customer.
6. Pricing and Payments
All prices displayed on the TrustyBuzz website are subject to change without notice.
The price applicable to an order is generally the price displayed at the time the order is submitted, unless an error or other exceptional circumstance applies.
Payments may be processed through third-party payment providers.
By submitting a payment, you confirm that you are authorized to use the selected payment method.
TrustyBuzz does not knowingly accept fraudulent or unauthorized payments.
If a payment is reversed, disputed, charged back, or otherwise withdrawn after services have been provided, TrustyBuzz reserves the right to seek recovery of the applicable amount and any reasonable costs associated with the dispute, where permitted by law.
7. Service Delivery
Delivery times may vary depending on the service purchased, order volume, customer requirements, third-party platforms, and other circumstances outside our reasonable control.
Where a specific delivery timeframe is stated on a service page, it should be considered an estimated timeframe unless expressly stated otherwise.
Some services may be delivered gradually rather than immediately.
Third-party platform changes, technical issues, account restrictions, policy changes, outages, or other circumstances outside TrustyBuzz’s control may affect service delivery.
We will make reasonable efforts to complete accepted orders in accordance with the relevant service description.
8. Third-Party Platforms
Certain TrustyBuzz services may involve or relate to third-party websites, platforms, applications, or services.
These may include search engines, social media platforms, review platforms, advertising platforms, payment providers, hosting providers, or other third-party services.
TrustyBuzz does not control third-party platforms and cannot guarantee their continued availability, functionality, policies, algorithms, or decisions.
Changes made by third-party platforms may affect the availability, visibility, performance, or continuation of certain services.
You are responsible for complying with the terms, policies, and rules of any third-party platform associated with your use of our services.
9. Platform Policies
Customers are responsible for ensuring that their intended use of TrustyBuzz services is consistent with the rules and policies applicable to their business and any third-party platform they use.
TrustyBuzz does not guarantee that a third-party platform will accept, retain, display, or continue to support any content, account activity, listing, profile, or other material associated with a service.
If a third-party platform changes its policies or removes, restricts, or modifies content or activity, this may affect the results or availability of a service.
10. Refunds and Cancellations
Refund eligibility depends on the service purchased and the applicable refund terms displayed at the time of purchase.
If you wish to request a cancellation or refund, you should contact TrustyBuzz as soon as possible.
A refund may not be available once a service has been substantially delivered or completed, except where required by applicable law or expressly provided under the applicable service terms.
Where a service has already entered the fulfillment process, cancellation may not be possible.
TrustyBuzz may review refund requests individually based on the circumstances, order status, service purchased, and applicable terms.
Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited.
11. Service Guarantees
Where a specific service includes a guarantee, refill, replacement, or other service commitment, the terms of that guarantee will be provided on the relevant service or order page.
Any guarantee may be subject to specific conditions, including:
- The order being eligible for the applicable guarantee.
- The customer providing accurate information.
- The original service remaining active or available.
- The customer contacting TrustyBuzz within the applicable guarantee period.
- The requested service remaining technically possible.
- No material changes being made to the relevant third-party account, profile, website, or listing.
A guarantee does not constitute a guarantee of permanent results, rankings, visibility, engagement, or performance unless expressly stated otherwise.
12. Prohibited Use
You may not use TrustyBuzz services to facilitate unlawful activities or activities that violate applicable laws.
You must not use our services for:
- Fraudulent activity.
- Identity theft or impersonation.
- Harassment or abuse.
- Distribution of malicious software.
- Unauthorized access to accounts or systems.
- Activities intended to cause harm to another individual or business.
- Any activity prohibited by applicable law.
TrustyBuzz reserves the right to refuse or terminate services where we reasonably believe an order or account may involve prohibited activity.
13. Intellectual Property
Unless otherwise stated, the TrustyBuzz website and its content are owned by or licensed to TrustyBuzz.
This includes, where applicable:
- Website design.
- Branding.
- Logos.
- Text.
- Graphics.
- Images.
- Software.
- Page layouts.
- Other website materials.
You may not reproduce, copy, modify, republish, distribute, sell, license, or commercially exploit TrustyBuzz website content without our prior written permission.
Your purchase of a TrustyBuzz service does not transfer ownership of TrustyBuzz’s intellectual property to you.
14. Customer Content
If you provide text, images, logos, business information, URLs, or other materials to TrustyBuzz for the purpose of delivering a service, you remain responsible for ensuring that you have the necessary rights and permissions to provide those materials.
By submitting content to us, you grant TrustyBuzz permission to use that content as reasonably necessary to provide the service you purchased.
You must not provide content that infringes another person’s intellectual property, privacy, or other legal rights.
15. Accounts and Security
If you create an account with TrustyBuzz, you are responsible for keeping your login credentials confidential.
You must notify us if you believe that your account has been accessed without authorization.
TrustyBuzz is not responsible for losses resulting from your failure to maintain the security of your account credentials, except where liability cannot legally be excluded.
We reserve the right to suspend or terminate accounts involved in suspected fraud, abuse, unauthorized activity, or violations of these Terms.
16. Disclaimer of Warranties
TrustyBuzz provides its website and services on an “as available” basis unless otherwise expressly stated.
To the maximum extent permitted by law, we do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be completely error-free.
- Services will produce a particular business outcome.
- Third-party platforms will maintain or display content or activity.
- Search rankings, traffic, engagement, visibility, reviews, or other performance metrics will reach a particular level.
- Services will remain unaffected by changes to third-party algorithms, policies, systems, or technology.
Nothing in these Terms is intended to exclude a warranty, guarantee, or consumer right that cannot legally be excluded.
17. Limitation of Liability
To the maximum extent permitted by applicable law, TrustyBuzz will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or services.
This may include loss of profits, revenue, business opportunities, data, reputation, or anticipated savings.
Where TrustyBuzz is found to have liability relating to a service, our liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold TrustyBuzz, its owners, employees, contractors, and service providers harmless from claims, losses, liabilities, damages, and reasonable expenses arising from:
- Your violation of these Terms.
- Your unlawful use of our website or services.
- Your violation of third-party rights.
- Information or content you provide to us.
- Your misuse of our services.
This provision does not apply to the extent that a claim results from TrustyBuzz’s own unlawful conduct or negligence where liability cannot legally be excluded.
19. Suspension and Termination
TrustyBuzz may suspend, restrict, or terminate your access to our website or services if:
- You breach these Terms.
- We reasonably suspect fraudulent or unauthorized activity.
- You provide materially inaccurate information.
- Your payment is reversed or disputed improperly.
- Your activity creates a security or legal risk.
- We are required to do so by law.
- We discontinue the relevant service.
Termination does not affect rights or obligations that arose before termination.
20. Force Majeure
TrustyBuzz will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Internet or telecommunications failures.
- Third-party platform outages.
- Cybersecurity incidents.
- Government actions.
- Natural disasters.
- Power outages.
- Labor disputes.
- Changes in applicable laws.
- Platform policy or algorithm changes.
- Other events beyond our reasonable control.
Where reasonably possible, we will take appropriate steps to minimize the impact of such events.
21. Privacy
Your use of TrustyBuzz is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our services, you acknowledge that you have reviewed our Privacy Policy.
22. Changes to These Terms
TrustyBuzz may update these Terms from time to time.
Updated Terms will be published on this page together with a revised Last Updated date.
Where appropriate, we may notify customers of material changes through our website, email, or another reasonable communication method.
Your continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
23. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
24. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms expressly provided for a particular service, constitute the agreement between you and TrustyBuzz regarding your use of our website and services.
If specific service terms conflict with these Terms, the specific service terms will apply to the extent of the conflict.
25. Governing Law
These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which TrustyBuzz is legally established, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms is intended to remove or restrict mandatory rights or protections available to consumers under applicable law.
26. Contact Us
If you have questions regarding these Terms & Conditions, an order, or our services, please contact us:
TrustyBuzz
Website: https://trustybuzz.com
General / Marketing:
marketing@trustybuzz.com
Customer Support:
support@trustybuzz.com
We will make reasonable efforts to respond to customer enquiries in a timely manner.
